Refund and Cancellation Policy

1. Refund Eligibility

We strive to ensure complete satisfaction with our services. Refunds may be issued under the following circumstances:

• Service cancellation request submitted within 24 hours of purchase
• Technical issues preventing service delivery
• Service unavailability during the scheduled time
• Double charging or payment processing errors

2. Refund Process

To request a refund, please follow these steps:

• Submit a refund request through your account dashboard or contact our support team
• Provide your order number and reason for the refund
• Include any relevant documentation or screenshots

Refund requests are typically processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.

3. Cancellation Policy

You may cancel your service or subscription under these conditions:

• For one-time services: Cancellation requests must be submitted at least 48 hours before the scheduled service
• For subscriptions: Cancel at any time through your account settings; the service will continue until the end of the current billing period
• No refund will be issued for partial use of services or unused subscription time

4. Non-Refundable Items

The following are not eligible for refunds:

• Services that have been fully delivered or completed
• Digital content that has been accessed or downloaded
• Customized or personalized services
• Services cancelled less than 48 hours before the scheduled time

5. Payment Processing

Refund processing times may vary depending on your payment method:

• Credit/Debit Cards: 5-7 business days
• UPI: 3-5 business days
• Bank Transfers: 7-10 business days

Please note that your bank or payment provider may take additional time to process the refund.

6. Disputes and Special Circumstances

For any disputes or special circumstances not covered in this policy, please contact our customer support team. We will review each case individually and work to find a fair resolution.

7. Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Continued use of our services following any changes indicates your acceptance of the new policy.